KnowledgePool Award for Excellence in Training

first_imgKnowledgePool Award for Excellence in TrainingOn 7 Oct 2003 in Personnel Today Comments are closed. Thisaward looks for training interventions, which have significantly benefited thebusiness or organisation, particularly if the trainers involved have developednew approaches. The judge sought evidence of improved performance and gains inemployee skills and capabilities. He also looked for well-designed anddelivered training programmes.CategoryjudgeForthe past three years Colin Steed has been the chief executive of the Instituteof IT Training, which he helped set up in 1995. He spent 10 years in the ITdepartment at British Airways before founding the Training Information Networkin 1981. Following this, he launched IT Training, the first magazine in thefield. Steed has also co-launched ITSkills magazine for the Hemming Group andis author of Web-based Training.Alliance& Leicester HR team 80Staff responsible for  8,700Russell Simm, Director of group information servicesHilary Buckley, Technology training services managerCarole Ratcliffe, Head of organisational & commercial managementRosemary Redhead, Training & development adviserDella Smith & Angela Wilcox, Senior training & development advisersJeni Gosling, Training & development adviserKatrina Raymakers, Senior training & development adviserClare Catherall, Training & development administratorCarolyn Rostron, Senior training & development adviserJenny Wells & Chris Brereton, Training & development advisersLorraine Dixon, Training & development adviserTheTechnology Training Services TeamAboutthe companyAlliance& Leicester is one of the UK’s major financial services groups, employingmore than 9,000 people in over 300 locationsTheteamTheTechnology Training Services team is accountable for optimising the use of thegroup’s technology through the development of desktop skills for all Alliance& Leicester people. The team forms part of the Group Information ServicesDepartment with a reporting line into the Training & DevelopmentDepartment, Human Resources  ThechallengeToimprove desktop competency skills throughout Alliance & Leicester by atleast 30 per centWhatthe company did–Designed an integrated learning process to ensure staff had all the skills theyneed–Assessed individual desktop skill levels and the departmental business skillsrequired, identified skills gaps and set up individual learning plans–Individual progress was assessed on an ongoing basis–A blended learning solution was used to deliver the necessary trainingincorporating workshops, coaching, e-learning, departmental mentoring and referencematerialBenefitsand achievements–Individuals developed their skills in shorter time periods and became moreeffective–Productivity improved with less time away from the office–Employee opinion surveys shows training and development results have improvedColinSteed says: “An outstanding and innovative example by the Alliance andLeicester of how to balance personal development of staff and the improvementof productivity to deliver real business benefits to the organisation. Theproject utilised a specially-developed, integrated business process to deliverjob-focused training using a mixture of training delivery methods to provide aquality-driven approach.” HR team 6 in HR, 6 in T&DStaff responsible for 1,500IanLawson, Training & development directorPaul Price, Field sales training managerSally Cullum, Modern apprentice training administrationDawn Foulkes, Customer services trainerMarie Mason, Senior trainerLaverne Ford, Corporate accounts training managerPaul Mandeville, Logistics trainerTrainingTeamAboutthe companyLyrecois one of the fastest growing office supplies company in the UK. In the pastfour years 800 new jobs have been created and sales have increased from £77m to£222mThechallengeToinduct, train and integrate new people into the organisation while managingsignificant organisational change, including moving to a new building andmoving from paper to IT solutions for managing the businessWhatthe company did–Set up a training team from scratch in 1997 –Creation of leadership, personal and senior management development programmes,sales training and 360 feedback –Obtained training grant from European Social Fund–Organised free distance learning –Members of training and development department operate as internal consultantstackling real customer needsBenefitsand achievements–More than 600 of the workforce gained qualifications last year–Training and development director is member of the board–People development has helped the firm grow sales year-on-year more than 20 percent–Staff turnover reduced by 9 per cent–Warehouse cost savings achieved by specific training on business awarenessColinSteed says: “Lyreco’s innovative and quality-driven training team hasradically transformed the way of doing business at this office suppliescompany. The training team has introduced many initiatives to providedemonstrable business improvements as well as running several parallel trainingprojects, which have seen the success of the company take a dramatic upturn.”BarclaysUniversity Business Barclays Group globally 70,000+No. in HR more than 1,000PaulRudd, Director Barclays University business schoolDonald Clark, Chief executive (Epic)Andrea Miles, Account director (Epic)Ken Robertson, Lead designer (Epic)Rachel Brastock, Project executive (Barclays)Helen Worthy, Business implementation manager (Barclays)Takethe Lead Project TeamAboutthe companyTheBarclays University Business School was formed to provide innovative leadershiplearning solutions to meet development needs and support the transformation ofBarclays. ThechallengeTocreate a blended learning solution focused on an internet site to boostleadership skills within the groupWhatthe company did–Created a unique programme to provide flexible, cost-effective leadershiptraining–Developed a learning portal for all staff –Users can choose the content they view and how and when they view it –Its language and content enables learners to bring their experiences to thematerial, not just from the workplace, but also from outsideBenefitsand achievements  –22.5 hours of e-learning topics–Online and offline diagnostic tools–Face-to-face workshops–The provision of papers on underlying theory as well as links to other usefulsites dealing with leadership–Creation of a virtual leadership community–Virtual meeting point where visitors can search for knowledgeable individuals–A system that lets registered visitors send and receive e-mails to and fromother registered users ColinSteed says: “An excellent example of how to use technology andintegrate it with live methods for performance-improving corporate learning andeducation. The strategic focus of the ‘Take the lead’ programme provides anintegrated and consistent leadership proposition for Barclays. It integrateslive and online methods and provides a single source of information, advice andlearning for leader development within Barclays.” Related posts:No related photos. Previous Article Next Articlelast_img read more